Dubai Airport flights suspension: How travellers can check status, contact DXB

Dubai International Airport has asked travellers to use its official support channels after flights were temporarily suspended following a drone-related incident near the airport. Authorities said the suspension was introduced as a precaution to ensure the safety of passengers and staff while emergency teams responded to the situation.

A fire broke out on Monday after a drone struck a fuel tank in the vicinity of the airport. Dubai Civil Defence teams were deployed immediately to control the blaze. Officials said the fire was brought under control and no injuries were reported.

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The incident disrupted air travel across the region. Some flights were diverted, and others were forced to return to their departure airports. For example, an Emirates flight from Kochi to Dubai turned back mid-flight after the sudden closure of Dubai International Airport.

Authorities also said the situation comes at a time of rising security concerns in the region, with drone threats affecting aviation operations across the Gulf. The disruptions have caused delays, diversions, and travel alerts for passengers using the major global transit hub.

How to Contact Dubai Airport
Dubai Airport has asked passengers seeking updates to use its official support channels:

WhatsApp: https://wa.me/97142245555
Live Chat: https://dubaiairports.ae/contact-information

The airport said its support teams are responding to a large number of enquiries and will reply as soon as possible. Travellers are also advised to contact their respective airlines directly for the latest information on flight schedules, delays, or cancellations.

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Further updates about airport operations will be shared through official channels, the airport said, as authorities continue to monitor the situation.