TCS’s ‘Shanky’ Viswanathan, on why you still need a grey-haired person for AI at work

TCS's Shanky Viswanathan argues that no matter how much enterprises automate, human skill and experience remain the real bottleneck AI hasn't solved. He warns against automating broken processes as-is, and makes the case for AI that augments expert decision-making rather than replacing the people who make it pushing the boundaries of how organizations think and decide. #decisionvelocity #futureofknowledgework #tcs #aiatwork #humanjudgment #etsummit #agenticai #businessinnovation