Sun Life CEO Kevin Strain on Why will Aid, Not Replace Insurers
Sun Life CEO Kevin Strain says artificial intelligence will support, rather than replace, insurers and their people. He explains how AI can handle routine tasks, improve service delivery, understand customers and increase efficiency, while human judgment and empathy remain essential in insurance, particularly when clients face difficult financial and personal moments.
READ MORE:
Other Short Videos Videos
Mahindra's Rajesh Jejurikar on How it Became A Design First Auto-Maker
ET Explainer | India's UPI MDR shake-up: What changes and why it matters
Will HDFC choose its internal front-runner as the next CEO?
Bain Chair Manny Maceda on the great AI divide between builders and buyers
Kalyan Bainsla, who rammed woman biker in Gurugram, arrested from Rajasthan
