Social media to guide govt's policy matters; soon you can send your suggestions & feedback to Narendra Modi

NEW DELHI: If you are the world’s third most followed leader on Twitter, and have 18.8 million ‘likes’ on Facebook, the internet not only has to be the centre of your governance model, but it also has to be the key means to interact with the public, listen to their views and, wherever possible, redress their grievances too.

This is what Prime Minister Narendra Modi is keen on doing now. People interested in sending their grievances, feedback and messages to Modi will soon have a dedicated forum to do so.

The BJP’s IT cell is in the process of creating at least two dedicated ids for people to send in suggestions to the Prime Minister’s Office.

Considered part of the Prime Minister’s ‘Social Media in Nation Building,’ the IDs will have a dedicated team monitoring the letters which will be forwarded to the PMO once in 15 days.

“We want to leverage the power of social media for healthy interaction between the government and people. We are in the process of setting up a strong server for the systems to start receiving emails,” said Vinit Goenka, National Co-Convener, BJP IT Cell.

Depending on the nature of the letters, they will be forwarded to the respective cell in the PMO and acknowledged with replies, Goenka added. The mails could range from feedback to schemes to major grievance against policy decisions.

Goenka said the grievance redress system was not confined to emails alone."All BJP offices have been asked to get a grievance cell up and running, and collect letters of feedback and complaints from people and send it to us. We can forward them to the PMO," Goenka said.