'Hoteliers tend to take their families for granted'

MUMBAI: A year after 41-year-old Karambir Singh Kang, lost his wife and sons to the 26/11 terror attack in Mumbai, the general manager of the Taj Hotel recalls the troubled times.

''You tend to take things for granted but one day realise that nothing in life is permanent. Hoteliers especially take their families for granted,'' he says, his eyes welling up. Composing himself, he continues: ''Now I'm taking each day as it comes. You have to find some purpose in life. For me it was important to stay back at least till the entire hotel becomes operational.''

Kang, a graduate in economics with a marketing diploma, joined the Taj group in 1991 as a fresher in the sales and marketing department. After stints in Delhi and Lucknow, he moved to Mumbai as the general manager of Taj Lands' End at Bandra and then to the flagship hotel and largest revenue generator of the Taj Group.

Kang met his wife Neeti while he was posted at Taj Delhi; she was then working in the sales and marketing department in Taj Jaipur. Later, Neeti gave up her job to devote her attention to her kids.

When the terrorists stormed the hotel, Kang was at Taj Lands' End. He immediately rushed back after receiving the news and took charge of the situation.

Colleagues and friends, who've seen Kang battle his personal crisis from close quarters, say that he has shown phenomenal strength by picking up the pieces and moving on. ''Life is a roller-coaster, full of ups and downs,'' he concurs. ''What's important is not to lose faith and hope.''