Godavari Maha Pushkaram: Andhra Pradesh government launches IVR service for pilgrims

HYDERABAD: In order to provide real-time updates to pilgrims on Godavari Maha Pushkaram 2015, the Andhra Pradesh government has launched "Missed Call to SMS information on Godavari Puskharalu 2015" service.

Citizens can just give a missed call to a toll free number 8333000020.

The call will be disconnected, and the caller will receive an Interactive Voice Response ( IVR) call, an official release said.

Over the call, the user can get real-time information on Pushkar ghats, temples, hotels, road and rail network and other emergency details.

Later, an SMS will be sent to the individual based on the information sought during the IVR call, it stated.

In addition, 25 Pushkar information centres are positioned at strategic locations in the vicinity of ghats.

These centres are equipped with an automated kiosk machine and free internet facility to seek information on the availability of banks, ATMs, hotels, Pushkar Ghats and emergency contacts, among others.

The automated kiosk also helps citizens to navigate to a specific place.

A video analytics team comprising 20 members is positioned in the police control room to monitor camera surveillance at various ghats and estimate the number of people coming for Pushkaram, the release added.