'Your SBI account is temporarily blocked due to...': What not to do if you get this message

PIB Fact Check has been warning SBI customers of a possible fraud alert, as several customers have been receiving messages regarding their accounts being temporarily locked due to suspicious activity. According to the Government's official fact-checker, the message is being circulated by scammers and customers should not respond to it. They should also report it to the bank.

“A fake message impersonating SBI claims that the recipient's account has been temporarily locked due to suspicious activity. Never respond to emails/SMS asking to share your banking details. Report such messages immediately on report.phishing@sbi.co.in," tweeted PIB Fact Check.



In the event that you already clicked the link provided in these messages. Here are the possible issues you may run into. You could risk losing all your savings from your bank account. The scammers could also access your personal data. Clicking any link sent by a scammer on your phone or email-id provides scammers with the necessary data required to access your account.

What you should do if you receive such a message

• Never respond to any email/SMS/Whatsapp asking to share personal or banking details.
• Report such messages immediately on report.phishing@sbi.co.in
• You can also call at 1930.

The State Bank of India has also directed its customers to never disclose personal information, including account numbers, passwords, or any other combination of sensitive information via text message. Any of this information could be used fraudulently.

Customers are advised to exercise caution if they receive any message urging them to update their information, activate an account, or verify their identity by calling a phone number or submitting information on a website. These kinds of messages could be part of a phishing scam with the intent to get access to your confidential account information and use it to commit fraud.

SBI has mentioned that they never send email/SMS or make phone calls for getting customer identification.