Tech glitch on Japan airline site sees business class tickets worth $10,000 sell for $300

A technical glitch on an airline ticketing website has resulted in business class tickets worth $10,000 each selling for just a few hundred dollars.

Japan's ANA Holdings' website saw a currency conversion error that aided passengers in bagging business class tickets between Asia and USA, for multiple flights on the route.

The Japanese company has said it will honour tickets for passengers who booked and paid for the tickets, but that people who only reserved the tickets will have to pay a “just price.”


A major chunk of these tickets are for travel from Jakarta, to New York, via Japan. Some tickets are return flights, with multiple Southeast Asian destinations on the itinerary, including Bali.

Bloomberg reports that the airline is “currently investigating the cause of the bug and the size of its damage,” which stemmed on its Vietnam website.

This isn't the first such incident, with an accidental deep discount happening once before, then with Cathay Pacific Airways. The

It isn’t the first time an airline has inadvertently sold premium seats at a steep discount. The Hong Kong airline accidentally sold deeply discounted first- and business-class tickets from Vietnam to the US back in 2019 for as little as $675 when the normal price would have been as much as $16,000.