PagerDuty CEO faces backlash for quoting Martin Luther King Jr. in layoff email

The CEO of a software business with headquarters in San Francisco is receiving criticism online for the way she just disclosed the company's layoffs. In the midst of widespread layoffs at big IT businesses across the world, PagerDuty fired 7% of its employees. Jennifer Tejada, CEO of PagerDuty, mentioned civil rights leader Martin Luther King Jr. in her now-famous email to workers last week.

Tejada revealed a few further changes in a 1,700-word email, such as the elevation of some executives and the decrease in spending. The email was also posted on the business's website. She called the workers "Dutonians" and described the layoffs as a "refinement." The CEO ended the announcement by quoting Martin Luther King Jr., who once remarked that "the ultimate measure of a (leader) is not where (they) stand in the moments of comfort and ease, but where (they) stand in times of challenge and controversy."

The email attracted criticism on social media, with many labelling it "disgusting" and "tone deaf." Tejada's email follows a wave of tech layoffs that have drawn criticism for lacking empathy and humanity. It alternates between sombre corporate-speak, such dubbing the layoffs refinements and upbeat remarks praising the "truly gifted individuals who bring themselves to work. Many people criticised her for giving out and celebrating promotions to certain employees in the same email that discussed the employment decrease.

FAQs:

1. When was PagerDuty established?
   2009.
2. When was Jennifer Tejada appointed as the CEO of PagerDuty?
   In 2016.