OnePlus offers lifetime screen replacement for select phones in India, along with upgrade incentives

AMOLED displays, while offering vibrant visuals, have exhibited a common issue – the emergence of random green lines. This anomaly, affecting smartphones across diverse price ranges and brands, has particularly surfaced within OnePlus devices. Acknowledging this concern, OnePlus has unveiled a distinctive resolution: a lifelong, complimentary screen replacement guarantee for its smartphones.

India's exclusive offer, yet with a stipulation

In an exclusive disclosure to Android Authority, OnePlus has revealed its commitment to endowing Indian customers with a lifelong free screen replacement provision. Moreover, certain users might also qualify for upgraded discounts, adding to the benefit.


According to a OnePlus spokesperson's communication with Android Authority, this warranty encompasses "lifetime screen protection for all impacted devices." However, it's essential to note that the offer's purview is confined to India, at least for the present moment.

The official statement and gesture of accountability

Expressing remorse for the inconvenience experienced by affected users, OnePlus has articulated its stance. The company urges users to visit nearby OnePlus service centers for thorough diagnosis. For devices grappling with the issue, OnePlus vows to furnish free screen replacements. A notable facet is the offer of a voucher, applicable to select OnePlus 8 and 9 Series devices, which provides users with a proportion of the device's value to facilitate an upgrade to a new OnePlus model. This warranty is an embodiment of OnePlus's ongoing commitment to its user base.

The statement reads: "In light of the current situation, we are now offering lifetime screen warranty on all affected devices. Thank you for your understanding and support."

Widened applicability of "Lifetime Screen Warranty"

Contrary to any potential ambiguity, OnePlus has clarified that the "lifetime screen warranty" applies expansively to all OnePlus phones impacted by the green line issue in India, encompassing the entire spectrum of affected devices rather than being confined to specific models.

Eligible models for lifelong screen replacement warranty

The OnePlus models eligible for the comprehensive lifetime screen replacement warranty encompass:

• OnePlus 8 Pro
• OnePlus 8T
• OnePlus 9
• OnePlus 9R

This warranty guarantees that the display of these OnePlus devices will be replaced without charge if the green line issue manifests.

The offer of upgrading

In tandem with the screen replacement guarantee, OnePlus introduces an additional proposition. Owners encountering green line defects in the OnePlus 8 Pro, OnePlus 8T, OnePlus 9, and OnePlus 9R will receive a complimentary upgrade voucher for the latest OnePlus smartphone iteration. It's vital to note that these vouchers exclusively extend to buyers based in India.

The mechanics are as follows: eligible buyers must procure the new OnePlus model solely through the company's official website, circumventing online or offline retail outlets. Furthermore, OnePlus augments this incentive by extending supplementary discounts to customers opting for the acquisition of a OnePlus 10R smartphone.

OnePlus has embarked on a distinctive journey to address the green line issue plaguing AMOLED displays in their smartphones. The introduction of a lifetime screen replacement warranty and accompanying upgrade incentives exclusively in India underscores the company's commitment to customer satisfaction and technological innovation.