Microsoft 365 down: Is the status dashboard not working as well? Here’s what tech giant is doing amid outage

Microsoft's Azure and its suite of productivity software were down for thousands of users on Wednesday, according to outage tracking website Downdetector.com.

Azure was down for over 16,600 users and Microsoft 365 was down for nearly 9,000 users, according to Downdetector, which tracks outages by collating status reports from a number of sources.

Microsoft 365 down: Read full statement from status dashboard here

User impact: Users may be unable to access the Microsoft 365 admin center and see delays when accessing other Microsoft 365 services.

More info: Additionally, admins are reporting issues when attempting to access some Microsoft Purview and Microsoft Intune functions. Users are also seeing issues with add-ins and network connectivity in Outlook.

Current status: We're rerouting affected traffic to alternate healthy infrastructure as a near-term mitigation. Our investigation into the source of the issue is ongoing with network and hosting infrastructure to determine why the service is in an unhealthy state.

Scope of impact: Any users attempting to access Microsoft 365 services may be impacted.

Next update by: Wednesday, October 29, 2025, at 5:30 PM UTC.

Azure down

Microsoft says users of its Azure cloud portal may be not be able to access Office 365, Minecraft or other services due to issues with its domain name system.

The tech company posted a note to its Azure status page that its teams are currently investigating the issue and acting to mitigate access problems.

The domain name system, or DNS, is the service that translates internet addresses into machine-readable IP addresses that connects browsers and apps with websites and underlying web services. DNS errors disrupt the translation process, interrupting the connection.

Because so many sites and services use Microsoft's cloud service, a DNS error can have widespread results.

On Downdetector, a website that tracks online outages, users reported issues with Office 365, Minecraft, X-Box Live, Copilot and many other services.