Is ChatGPT down? Indian users report login issues a day after launch of OpenAI’s ₹399 plan

Many ChatGPT users across India reported service disruptions on Wednesday, leaving several frustrated and unable to access the popular AI chatbot. The outage began around 11:30 AM IST, with reports of delayed responses, login errors, and complete inaccessibility quickly surfacing.

According to outage tracker Downdetector, more than 500 reports were logged within a short time, with a majority of complaints linked to the ChatGPT app. About 55% of users reported direct issues with ChatGPT, 41% highlighted problems with the OpenAI website, while 4% experienced errors on the mobile app. The disruptions were widespread, with the outage map suggesting impact across several regions in India.

Users quickly took to social media to express their frustration, with many unable to load conversations or initiate new chats.

OpenAI later confirmed that the issue on its official status page, acknowledging an “elevated error rate” affecting ChatGPT across multiple platforms, including the website, mobile apps, WhatsApp integration, and other related tools.

Interestingly, this downtime came just a day after OpenAI launched its India-exclusive subscription plan, ChatGPT Go, priced at ₹399 per month. The new plan provides access to GPT-5, expanded chats, uploads, longer memory and context, faster image generation limits, and limited deep research capabilities. Positioned as a more affordable alternative to the ChatGPT Plus plan (₹1,999/month), ChatGPT Go was seen as a major step to broaden the AI tool’s user base in India.

ChatGPT reported minor disruptions yesterday also. However, the August 20 outage marked one of the most widespread disruptions in recent weeks, affecting a large number of users simultaneously. Thankfully, normal operations were restored after nearly two hours of downtime, and OpenAI assured users that recovery was being monitored.