Hyderabad citizens help police issue 30,000 traffic challans, collect Rs 1 crore fines in 5 months

In the last five months, residents across Hyderabad have helped traffic police issue 30,000 challans and collect ₹1 crore in fines by reporting traffic violations through social media. These reports came through platforms like X, WhatsApp, and Facebook and were verified with supporting photos and videos, a TOI report stated.

Citizen tip-offs aid enforcement

Common violations reported by the public include riding without helmets, signal jumping, wrong parking, triple riding, wrong-side driving, cellphone use while driving, and rash driving. Each complaint was supported with images or video evidence. In just the last 48 hours, citizens reported several cases, such as a government vehicle blocking free left at Tarnaka X roads, triple riding without helmets at Tank Bund, wrong-side driving in Trimulgherry, and cellphone use while driving in Miyapur.

Dedicated social media teams verify complaints

Police officials confirmed that complaints are monitored by a team at the commissioner’s office. "We have a dedicated team at the commissioner's office to monitor grievances via social media and alert officials on the ground. Recently, we noticed a surge in these complaints, especially regarding wrong parking in residential areas," said a police officer.

2024 saw 50,000 challans issued from public complaints

In 2024, about 50,000 out of 15 lakh total challans were issued following complaints from the public. Cyberabad commissionerate accounted for 44,000 of these. These complaints helped police collect nearly ₹1.5 crore in penalties.

2025 sees similar trend in first half

By mid-2025, officials have already collected around 70% of last year's amount. The number of total challans issued across the three commissionerates stands at about 20 lakh so far.

Public involvement helps overcome limitations

"Enforcement of traffic management faces limitations as the focus remains on maintaining traffic flow. That makes it challenging to monitor every violation, despite the CCTV coverage. Therefore, citizens' assistance is valuable in penalising offenders," said Rahul Hegde BK, Deputy Commissioner of Police (Traffic), Hyderabad Commissionerate.

He added: "In the last 17 months, we raised ₹36 lakh with their help. Upon receiving complaints, our team verifies authenticity by contacting complainants and reviewing nearby CCTV footage before generating the challan."