Delhi’s Kashmere Gate ISBT is getting a tech upgrade: Here’s how your bus travel will become smoother

Handling over 2,600 buses daily, Delhi’s Kashmere Gate Inter-State Bus Terminal (ISBT) is set to become more efficient and commuter-friendly. The terminal will soon have real-time bus updates, estimated wait times, and improved turnaround time through digital displays and SMS alerts.

According to a PTI report, the ISBT will introduce an Automated Bus Bay Allotment System to reduce congestion, optimise space, and improve real-time passenger information services. The system will also use Fastag-based entry and exit management to streamline traffic flow.

To implement these upgrades, the Delhi Transport Infrastructure Development Corporation Limited (DTIDC) has issued a Request for Proposal (RFP) for the design, supply, installation, and maintenance of the system.

How Will the System Work?

The project will be developed under a Public-Private Partnership (PPP) model and will cover 60 bus bays, with a provision to expand by 25 per cent. The selected company will be responsible for its design, development, implementation, and maintenance for five years, with an option for a three-year extension based on performance.

Key features of the new system include:

• Digital displays at bus bays
• Estimated wait times for buses
• SMS alerts for bus crew
• A mobile app and web portal for live bus tracking

Impact on Commuters and Bus Operations

Currently, inter-state buses take 45-60 minutes to turn around, causing congestion inside and outside the ISBT. Last year, Delhi LG VK Saxena directed officials to reduce this turnaround time to 30 minutes, which would improve bus circulation by over 50 per cent. The new system is expected to play a crucial role in achieving this target.

With these tech-driven improvements, commuters can expect a smoother and more organised experience at Delhi’s busiest bus terminal.

Inputs from PTI