WhatsApp back in service: Meta fixes glitch after 2 hours of global outage

WhatsApp’s outage on Tuesday left people scratching their heads and wondering what was wrong with their connection. Billions of people worldwide were affected by the sudden outage of this popular messaging app.

WhatsApp Starts Working After Two Hours

WhatsApp was back in service at 2:10 AM PT, two hours after the services went down. Meta, the parent company of WhatsApp, acknowledged the outage and said their engineers are working on the issue and will solve it as fast as possible. Meta Spokesperson apologized to everyone for the inconvenience.





DownDetector, an online platform that provides real-time information on the performance of web services, said that thousands of people complained of WhatsApp being down and not working. WaBetaInfo, a portal that tracks WhatsApp services, also revealed that the issue is from the server’s side and can’t be fixed from the user’s end.

WhatsApp is the most popular messaging app. As of 2020, over 100 billion messages are exchanged daily through WhatsApp. In 2016, this number was 60 billion for Facebook and WhatsApp combined. The WhatsApp outage affected several people, government officials, and telecom service providers.

FAQs

What were the problems faced by people during the WhatsApp outage?
Several people complained of needing to send or receive messages, login into WhatsApp web, and update their settings, profile, and picture.

What was the reason for the WhatsApp outage?
WhatsApp did not reveal the reason for the massive outage and only said they had fixed the issue.