Tax Day 2022: IRS website slows down, experiences delays

The Internal Revenue Service (IRS) notified US taxpayers on Monday regarding the deadline to file and pay individual income tax returns. US taxpayers use this website to file their returns electronically and direct deposits. According to the data available, the IRS spent around $2 billion on the taxpayer filing and account services in the 2020 fiscal year.

IRS website crashed

It was tax filling day on Monday. On the busiest day of the year for the agency, frustrated taxpayers complained about the site collapsing and not being able to log in. The IRS website faced a major outage, with many late filers potentially facing fines if they could not submit their returns on the website before midnight. According to the reports, many users reported seeing an error message on the IRS website that read, "We are unable to complete your request due to technical difficulties".


People trying to fill out forms in the last hours and encountering website troubles resorted to social media to complain that they were attempting to pay, but the site had crashed.

Dissatisfied with the site's performance, users complained about it crashing

People were enraged by the frustrating situation and reacted to the Down Detector to vent their frustrations. Some people claimed they could not make modifications to their extended payment. Since the deadline for filing returns was Monday, penalty concerns prompted users to implore the IRS to accept responsibility for the situation and desist from penalising people.

On Twitter, some users expressed their dissatisfaction with the situation. They tweeted and complained about spending more than 3 hours trying to log in and complete the process but failed.

On Monday, the IRS did not refer to any website slowdown-related difficulties. Throughout the day, the IRS sent out several social media tweets on its "IRSNews" Twitter account, but none of them talked about any outages or slowdown issues on the agency's website.