Missed an important email? Here’s how to find it

Imagine a situation when a client texts you over WhatsApp that they needed help with something and you haven’t replied to their email yet, however, in your defence, you tell them that you haven’t received any email from them yet. You open the email box and it’s not there but the client sticks to the statement.

This situation could have been made likely due to the emails being recognised as spam and making a move to: Spam folder, automatically.

What are spam emails?

The traditional definition may tell you that these are emails sent in bulk, particularly those that may contain a link. E-mail services flag these emails thinking that it could be a phishing attack.

How to read spam emails: Take note

Different email service providers offer various options to handle spam emails. For example, Google’s email service Gmail provides a "not spam" button within the spam folder, allowing you to mark a message as legitimate. Similarly, Yahoo automatically whitelists any address saved in your contacts list and offers a "this is not spam" option when you access a message in the spam folder and select the three dots (often denoted as "more").

If you cannot locate a specific message in the spam folder but find other messages that may be important to you, make sure to mark those as “not spam” to avoid unnecessary last resorts.

FAQs

Q1:What happens if you have deleted emails from a spam folder?
Worry not, it may still be there in the Trash folder. The best way to find the email is to run a search using keywords.

Q2:Is the Spam folder in email services a useless feature?
No, not at all! It helps you stay protected from malicious, phishing attacks and other links that may steal your data.