Google Maps down, faces outage in some regions; mobile users struggle to access maps and directions

Google Maps is currently experiencing an outage affecting users in several regions, with many unable to fully load maps or retrieve directions on mobile devices. According to Downdetector, over 4,000 reports of issues have been filed. Google’s Status Dashboard, as of 2:12 PM ET, indicated that the company is investigating problems with the Maps SDK for Android and iOS, as well as the Navigation SDK.

Users on both Android and iOS have reported that the app fails to load maps, display listings, or provide directions. Some users have seen an error message stating that Google Maps “Cannot reach server.” Interestingly, the web version of Google Maps appears unaffected, continuing to provide directions and map access as normal.

At approximately 5:22 PM ET, Google’s dashboard noted that “mitigation work is currently underway by our engineering team” and indicated “signs of recovery.” Tests conducted by Engadget showed that Google Maps on Android and iOS was able to load directions around that time.


Google has not provided a detailed explanation for the outage or a specific timeline for resolution.