Dunkin' sued over 'toilet explosion' which left customer filthy and injured in Florida

In a recent lawsuit filed in state court, Dunkin' finds itself entangled in a negligence claim after a customer, Paul Kerouac, alleges severe injuries due to an exploding toilet at a central Florida branch. Seeking more than $100,000 in compensation, Kerouac asserts enduring harm following the unsettling incident that occurred a year ago at a Winter Park location.

The lawsuit details the aftermath of the explosion, depicting Kerouac’s distressing experience. Covered in waste and debris, he sought assistance from store workers and the manager after exiting the men's room. Pertinently, the lawsuit mentions an employee's acknowledgment of a recurring issue with the toilet without delving into specifics of the explosion itself.

Seeking clarity on the extent of Kerouac's injuries, inquiries to his attorney, Scott Spradley, were met with a delay until the following day due to prior commitments. Despite attempts to reach out for comment, the Massachusetts-based company, Dunkin', remained unresponsive to emails seeking their input on the matter.


According to the lawsuit, Kerouac cites bodily harm as a consequence of the incident, necessitating ongoing mental health care and counseling since the unsettling episode in January 2022. The case is poised to shed light on the responsibility and response measures concerning the alleged recurring issue with the Dunkin' establishment's restroom facilities.