Disney Plus down outage: Disney plus not working, when will it back? Here is what OTT streaming giant is saying

Disney Plus down today: Disney Plus outage hits thousands of viewers as a number of viewers raised the issue on the social media. Several news outlets have also reported Disney plus has not been working.

Disney Help posted on X, "Hi there! Apologies! Thank you for reaching out and letting us know about the trouble you are having accessing Disney+. The good news is that our team knows about this particular issue and is working on a solution as we speak. Thank you for your patience in the meantime."

In May, Walt Disney's new Chief Executive Josh D'Amaro laid out his strategy for the entertainment company Wednesday, saying it would remain committed to creative excellence, strengthen its streaming business, capitalize on the ​power of live sports and continue to invest in its theme parks and cruise lines.


"Our focus remains consistent -- improve ‌the consumer experience, deepen engagement, and continue building a healthy and more durable growth business," D'Amaro said during the company's first-quarter earnings call, his first at the helm of Disney.

D'Amaro succeeded Bob Iger as Disney CEO in mid-March and is steering the company through a ​consumer shift to streaming, the advent of artificial intelligence tools, and a challenging economy hit by higher oil prices and fewer international ​visitors to its theme parks.

In a 10-page letter to shareholders, D'Amaro said he expected adjusted EPS growth ⁠for fiscal 2026, which ends in early October, to reach about 12%. The company had earlier projected growth for that period in the "double ​digits." He reiterated that Disney expects double-digit adjusted EPS growth for fiscal 2027.

The entertainment giant reported adjusted earnings-per-share of $1.57 and revenue of $25.2 billion ​for January through March. Analysts, on average, had expected adjusted EPS of $1.49 and revenue of $24.78 billion, according to LSEG.

The experiences division, which includes parks, cruise ships and consumer products, reported a 5% increase in operating income for the just-ended quarter. Guests spent more at U.S. theme parks, and cruise ships saw higher volume, ​compared with the same period a year earlier, Disney said.