Delta flight attendants threaten to forcefully remove wheelchair-bound passenger off aircraft. This is what happened

An irate Delta flight attendant threatened to forcefully remove a wheelchair-bound passenger off an aircraft after he refused to get off because his wheelchair wasn't provided to the gate.

Cory Lee, a Georgia-based accessible travel blogger, had just returned from Santiago and was about to board when he discovered his wheelchair wasn't ready. When Lee, who has spinal muscular atrophy, informed the flight attendants he wasn't leaving and that the Air Carrier Access Act requires the airline to allow him to remain on the aircraft until his chair was ready. After that they became furious and ordered him to leave the aircraft.

Cory, an accessible travel blogger from Georgia, US, shared the upsetting footage of the flight attendants becoming angry with him on Instagram.


The shocking footage shows a flight attendant talking to a colleague, who says, "They're not leaving", referring to Cory and the lady he was traveling with. In the footage, a crew member can be heard stating, "They're (TSA) going to have guns and stuff, and they're going to make you get off".



Cory said that after hearing his incident, a ground member swiftly intervened and went about securing his wheelchair. He stated he was ultimately removed off the plane around eight minutes after the flight attendant made the gun reference.

Delta has already apologized to Lee and informed Fox News that the flight crew's actions were not in accordance with the airline's standards.

“The discussion in this video does not represent the excellent quality of care Delta employees strive for on a daily basis,” Delta said. “We are reviewing what happened here and will follow up with our personnel as needed. Delta has contacted this client individually to learn more about their experience and to provide further apologies.”

FAQs:

1. Did Cory Lee record the incident?
   He recorded one of the flight attendants warning him that he needed to let them take him off the aircraft or else the TSA would remove him with weapons drawn. He shared his video on his Instagram page.
2. Who helped the passenger to get off the plane?
   Cory said that after hearing his incident, a ground member (Flower) swiftly interfered and went about securing his wheelchair.