Coinbase down due to Amazon Web Services-AWS Internet Outage: Are your funds safe? World's largest Bitcoin Cryptocurrency exchange shares update

A widespread internet disruption early Monday left millions of users unable to access popular platforms like Snapchat, Amazon, Coinbase, Reddit, Hulu, EA, and Xbox Network. The outage has been traced back to Amazon Web Services (AWS), which reported “significant error rates” in one of its key U.S. regions.

Amazon Web Services Outage

Amazon Web Services confirmed the issue originated in its “US-EAST-1 Region” based in northern Virginia. AWS confirmed that the issue was linked to its DynamoDB service, which powers much of the online infrastructure used by these platforms. The company stated there were “significant error rates” for requests made to its DynamoDB service, which handles critical backend operations for countless apps and websites.

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"During this time, customers may be unable to create or update Support Cases," said the update.

"Engineers were immediately engaged and are actively working on both mitigating the issue, and fully understanding the root cause."

The company has been providing regular updates as engineers work to restore full functionality across all impacted regions.

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Is Coinbase down?

Coinbase, one of the world’s leading cryptocurrency exchanges, was among those affected. Because AWS underpins much of the internet’s digital backbone, disruptions can quickly cascade across countless services — from streaming and gaming to financial transactions.

Coinbase, the world's biggest bitcoin custodian and the largest US-based cryptocurrency exchange, has told customers "all funds are safe" during this morning's outages.

"Our team is working on the issue and we'll provide updates here," Coinbase assured people in an update on X.

Which platforms and users were impacted?

Millions of users woke up to widespread internet outages early Monday. The disruption rippled across numerous major platforms simultaneously. Users of Snapchat, Amazon, Coinbase, Reddit, Hulu, Electronic Arts (EA), Max, and Xbox Network all faced access problems. AWS said the issue also affected its support services, preventing customers from creating or updating Support Cases, as per a report.

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FAQs

What caused the major online outage on Monday?

The outage stemmed from “significant error rates” in AWS’s DynamoDB service in its US-EAST-1 Region.

Which platforms were affected by the AWS disruption?

Platforms including Snapchat, Amazon, Coinbase, Reddit, Hulu, EA, Max, and Xbox Network experienced service interruptions.