Apollo recalls Phantom Electric Scooters as loose bolt raises injury concerns – Affected models listed

Delaware-based electric scooter manufacturer, Apollo Imports, has initiated a product recall due to safety concerns surrounding a potentially hazardous loosening bolt. The recall, prompted by the Consumer Product Safety Commission (CPSC), targets Apollo's Phantom Electric Scooters produced in China. The identified issue impacts the Phantom V1, V2, and 60V electric scooter models, which were available for purchase from June 2021 to May 2023.

The Loosening Bolt Hazard

Apollo's recall announcement highlights the specific problem, stating, "The stem bolt used to secure the front wheel and suspension assembly to the stem of the scooter can become loose over time and break." This bolt's failure poses a significant safety risk to riders.

Incidents and Injuries Reported

The CPSC has already received seven reports of these bolts breaking, resulting in the stem either detaching from the scooter or becoming loose. In three of these cases, riders sustained injuries, including cuts, abrasions, and bruises. These incidents underscore the importance of addressing the issue promptly.

Immediate Action Advised

In response to this safety concern, both the manufacturer and the CPSC have recommended that owners of the affected scooters discontinue their use immediately. This precautionary measure aims to prevent potential accidents and injuries associated with the loosening bolt.

Free Replacement Bolts and Repair Instructions

Apollo Imports has taken steps to address the situation promptly and effectively. The company is providing customers with free replacement bolts and comprehensive instructions for repairing the scooters in the comfort of their homes. This approach ensures that riders can quickly and conveniently rectify the issue.

Additional Servicing Options

For those who prefer professional assistance, Apollo has extended its services to include partner locations that will replace or tighten the bolts free of charge. This additional option allows customers to have the necessary repairs performed by experts, ensuring the highest level of safety.

Recall Scope and Pricing

The recalled Phantom Electric Scooters, which could be purchased between June 2021 and May 2023, were available at prices ranging from $2,000 to $2,500. Given the potential safety risks associated with the loosening bolt, Apollo Imports has proactively addressed the situation to protect its customers and the wider scooter-riding community.

FAQs

How fast is the Apollo Phantom?

The Apollo Phantom V3 e-scooter boasts an RG-certified top speed of 40.7 mph, a significant improvement over its predecessor, the V2, which was 1 mph slower. This new top speed of 41 mph is truly remarkable, and we believe it provides the optimum balance of speed and stability for riders on its 10-inch tires.

What is the difference between Apollo Ghost and Phantom?

The Apollo Ghost is equipped with two 800W motors (with a peak power of 1000W per motor), while the Apollo Phantom boasts two 1200W motors (with a peak power of 1800W per motor). On the other hand, the Apollo Pro features two 1000W motors (with a peak power of 1200W per motor) for its 52V version and two 1200W motors (with a peak power of 1600W per motor) for its 60V version.