Woman cites 'scary' personal approach by Morrison's delivery driver. Here's what she claims

The 28-year-old beautician from Northfield said Morrisons didn't initially take her concerns seriously when complaining about the frightful approach by its delivery driver. Additionally, she complained to Ocado, which delivers for Morrisons, and both companies have promised to investigate.

Last month, the beautician ordered online, and the driver delivered the shopping. During his delivery, Molly said he was pleasant and excellent and thanked her for shopping with them.

Molly said she was shocked to learn the driver had messaged her online six hours after the delivery was made. She claims he also 'liked' her pictures on Facebook. Searching the internet, she found out that the driver worked part-time as a taxi driver.


However, Molly claims Morrisons initially dismissed her complaint. Her perception was that they didn't take her concern seriously.

According to her, taking her name from her order, looking her up on social media, contacting her, and liking photos of her on social media was 'unbelievable'. Despite sending them copies of the messages, Morrisons didn't take it as seriously as she thought they would.

Morrisons said they take complaints of this kind very seriously and are working closely with their partner Ocado to investigate the issue. In a statement, Ocado said they were aware of the complaint and were probing it.

FAQ
Who is the delivery partner for Morrisons?
Answer:- Ocado is the delivery partner for Morrisons.

2. Are Morrisons and Ocado investigating the complaint?
Answer:- Yes, the companies claim they are investigating the complaints.

3. What is the name of the woman who has filed the complaint?
Answer:- Molly, is a 28-year-old beautician from Northfield, in outer South Birmingham.