Santander Banking app and website are down. All you need to know

Santander's banking app and website went down and were not working, with a message stating, "Oops! Sorry, something went wrong” on accessing the micro-blogging site.

Reports of issues with the Santander bank started to show up on Down Detector around 8:30 am. Customers are using the website Down Detector to report internet disruptions, and as a result, the bank's stock price has sharply fallen. As of 9:15 a.m, approximately 2,300 difficulties have been reported. The bulk of problems, according to customer reports on Down Detector, involve mobile and internet banking.

78% of complaints were about customers having trouble with their mobile banking, 22% were about their online banking, and 1% were about credit cards. The Down detector map demonstrates how widespread the problems are in the nation.




A user pointed out that the issue only surfaced during the most recent midnight repair to the Santander mobile banking app. One user tweeted: "Is your app unavailable?" "I must immediately access my account, but I can't log in". The bank responded to a customer on social media, saying, "We're aware of a problem with our app".

Santander Bank UK's customer service department has acknowledged that they are aware of the problem with the banking app and website not functioning or being down. They said, “Do not worry; we are closely monitoring the social media accounts of the service providers to learn more about what can be the root of this issue". “We'll keep you informed of any relevant developments. So keep checking back here for the most recent information on the subject”.

FAQ

1- Do banking apps work at night?
Yes, you can access your bank accounts safely and securely from any type of cell phone – day or night.


2- Is Saturday a working day in the Santander corporate office?
No, the working hours of the Santander Corporate Office are Mondays to Fridays between 8:00 and 17:30.