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Actor Matthew Lewis unhappy with Air Canada. Here is why

Matthew Lewis, the Harry Potter actor, is unhappy with his treatment by Air Canada. He Calls Air Canada the worst airline in North America. He claims a rep from the airline downgraded him to the economy and tore his ticket.

By ET Spotlight Special |
Agencies
Matthew Lewis is famous for playing Neville Longbottom in the Harry Potter franchise. Matthew Lewis shared his experience on Twitter, explaining his trip to Toronto on an Air Canada flight. Matthew Lewis took to Twitter and called Air Toronto the worst airline in North America. He claimed that the airline's representatives didn't allow him in first class without any explanation or notice as he approached the gate. He also claimed that the reps tore his ticket.

Who to Talk to?
The actor said that the only explanation the flight reps gave was that the flight was full. Matthew Lewis claimed that the reps asked him to talk to customer service in Toronto if he had any issues while he was in Orlando. He said he had not made it to Pearson to talk to a rep from Air Canada.

Overbooking for Profits

Lewis said that flights should not overbook for profits and kick people off. Air Canada claims that the matter is under review and did not have any further comment. Air Canada took to Twitter to address the incident and asked the actor to contact them via direct message for further assistance. Matthew Lewis claimed that the airline reps told him that he should talk to customer care if he wanted to complain or get a refund.

Turbulence injures dozens on Air Canada flight to Australia
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Intense turbulence struck an Air Canada flight to Australia on Thursday and sent unbuckled passengers flying into the ceiling, forcing the plane to land in Hawaii.

The flight from Vancouver to Sydney encountered ``un-forecasted and sudden turbulence,'' about two hours past Hawaii when the plane diverted to Honolulu, Air Canada spokeswoman Angela Mah said in a statement.

``The plane just dropped,'' passenger Stephanie Beam told The Associated Press. ``When we hit turbulence, I woke up and looked over to make sure my kids were buckled. The next thing I knew there's just literally bodies on the ceiling of the plane.''
Intense turbulence struck an Air Canada flight to Australia on Thursday and sent unbuckled passengers flying into the ceiling, forcing the plane to land in Hawaii. The flight from Vancouver to Sydn..
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A woman behind her hit the ceiling so hard that she broke the casing of an oxygen mask, said Beam, of Colorado Springs, Colorado.

Of the 37 passengers and flight crew members injured, nine had serious injuries, emergency responders said. Thirty people were taken to hospitals.

Honolulu Emergency Medical Services Chief Dean Nakano said the injured ranged in age from children to the elderly. Customs agents and emergency responders met passengers at the gate at the Honolulu airport to ensure they could get medical attention quickly.
A woman behind her hit the ceiling so hard that she broke the casing of an oxygen mask, said Beam, of Colorado Springs, Colorado. Of the 37 passengers and flight crew members injured, nine had seri..
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Honolulu Emergency Services Department spokeswoman Shayne Enright said injuries included cuts, bumps, bruises, neck pain and back pain. More than two dozen people were taken to hospitals, she said.

Llyn Williams was traveling with his wife Erica Daly back to their home in Sydney, Australia. His wife was injured and taken to the hospital.

He said when they hit the violent turbulence, ``Everybody who was not seated and belted in hit the roof, almost everybody in our cabin.''

Williams described the cabin afterward as frightening, with plastic lying around and oxygen masks dangling. ``A lot of blood everywhere,'' he said. ``It was really quite scary.''
Honolulu Emergency Services Department spokeswoman Shayne Enright said injuries included cuts, bumps, bruises, neck pain and back pain. More than two dozen people were taken to hospitals, she said. ..
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Andrew Szucs, originally from Ontario but now living in Sydney, was not injured.

There had been turbulence before the abrupt drop and he was awake, bracing himself.

``Then all of a sudden the plane dropped and went sideways,'' Szucs said. ``And that's when the people who were strapped in flew, hit the ceiling.''

He said the pilot came on the radio and said they didn't see the turbulence on radar and had ``no warning this kind of air drop was going to happen.''

Babies and children were crying as crew members went through the cabin assessing injuries. About 15 minutes later, there was an announcement asking for passengers who are medical professionals to help, Beam said.
Andrew Szucs, originally from Ontario but now living in Sydney, was not injured. There had been turbulence before the abrupt drop and he was awake, bracing himself. ``Then all of a sudden the plan..
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Sandy Marshall of Sydney was injured, with her two children unhurt.

``I didn't have my seat belt on at the time. My child was sleeping on me, and I went straight up into the ceiling,'' she said.

Most of the impact was to her head, but she also suffered a laceration under her right eye, bruising and muscular pain in her neck.

The turbulence happened at 36,000 feet (10,973 meters) about 600 miles (966 kilometers) southwest of Honolulu, said U.S. Federal Aviation Administration spokesman Ian Gregor.
Sandy Marshall of Sydney was injured, with her two children unhurt. ``I didn't have my seat belt on at the time. My child was sleeping on me, and I went straight up into the ceiling,'' she said. M..
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Several social media users commented about their experience with Air Canada after Lewis' Tweet.

FAQs
Q1. Why is Matthew Lewis unhappy with Air Canada?
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A1. Matthew Lewis is unhappy with Air Canada because he alleges that the flight reps degraded his first-class ticket, tore it up, and asked him to talk to customer care in Toronto for any complaints while he was in Orlando.

Q2. Was there any reaction from Air Canada to the allegations?
A2. Air Canada took to Twitter to address the incident and asked the actor to contact them via direct message for further assistance.
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