Resolution of IT portal issues being regularly monitored: Finance Ministry

Over 8.83 crore unique taxpayers have logged in the new income tax portal till September 7, with a daily average of over 15.55 lakh in the month, the Central Board of Direct Taxes (CBDT) said Wednesday.

September 7 marks three months since the launch of the new income tax portal.

Taxpayers and professionals have reported glitches and difficulties in the portal since then. The ministry of finance said that has been regularly monitoring the resolution of issues with Infosys which is the managed services provider for the project.


"It is reiterated that the Department is continuously engaged with Infosys to ensure a smooth filing experience to taxpayers," the Board said in a statement.

A number of technical issues are being progressively addressed and there has been a positive trend reflected in the statistics of the various filings on the portal, the Board said.

Income tax return (ITR) filing has increased to 3.2 lakh daily in September, 2021 and 1.19 crore ITRs for AY 2021-22 have been filed.

Of these, over 76.2 lakh taxpayers have used the online utility of the portal to file the returns, the Board said.

"It is encouraging to note that over 94.88 lakh ITRs have also been e-verified, which is necessary for processing by the Centralized Processing Center. Of this, 7.07 lakh ITRs have been processed," the Board said.

Taxpayers have been able to view over 8.74 lakh notices issued by the department under the faceless assessment/appeal/penalty proceedings, to which, over 2.61 lakh responses have been filed, as per data shared by the Board.

An average of 8,285 notices for e-proceedings are being issued and 5,889 responses are being filed in September, 2021 on a daily basis.

Over 10.60 lakh statutory forms have been submitted including 7.86 lakh TDS statements, 1.03 lakh Form 10A for registration of trusts/institutions, 0.87 lakh Form 10E for arrears of salary, 0.10 lakh Form 35 for appeal.

Aadhaar- PAN linking has been done by 66.44 lakh taxpayers and over 14.59 lakh e-PAN have been allotted.

These two facilities are being availed of by over 0.50 lakh taxpayers on a daily basis in September, 2021, the Board said.