Now, all complaints against cos, LLPs on electronic registry

The corporate affairs ministry has directed Registrar of Companies (RoCs) and Regional Directors to enter all complaints received against companies and LLPs on the ministry's electronic registry. Once a complaint is entered in the registry, then a Service Request Number (SRN) will be generated and the same has to be mandatorily mentioned in all further communications related to the particular matter.

RoCs and Regional Directors at all locations have been directed by the ministry to enter all cases of complaints against companies and Limited Liability Partnerships (LLPs), inspections, inquiries, investigations and prosecutions in the MCA electronic registry i.e. MCA21 before issuing any letter, notice or order.

"Thereafter, a Service Request Number (SRN) is generated. They have also been directed to mention such SRN mandatorily in all such communications to Companies, LLPs, their officers, auditors, etc., on all communications," the ministry said in an update on its website on Wednesday.