Ladakh LG launches “Ease of Doing Business Portal” to simplify citizen interface and boost business in UT

The Lt. Governor of Ladakh Vinai Kumar Saxena, on Monday launched an integrated “Ease of Doing Business Portal” in Ladakh to simplify citizen services, reduce manual procedures, paperwork and inordinate delays in available multiple government services.

The larger idea is to create a single, unified and seamless online mechanism to access various government services and approvals, reduce paperwork and usher in a digital, transparent governance framework that supports citizen interface as well as business growth.

With the launch of the portal, https://eodb.ladakh.gov.in, 13 departments have been incorporated with it bringing 23 online services live and more departments and services to follow.


The portal currently provides access to online services from departments including Tourism, Public Health Engineering, Industries and Commerce, along with information regarding schemes, incentives, policies, Acts, Rules, Notifications and procedures of the UT Administration.

Key features of the portal include a Common Application Form (CAF), Single Sign-On access, PAN authentication, SMS and e-mail notifications, live application tracking, integrated payment gateway, grievance redressal mechanism and workflow-based approvals. Applicants can also monitor approval timelines, pendency and grievance status through an interactive dashboard.

“The Ease of Doing Business Portal marks a major milestone in Ladakh’s journey towards digital governance and administrative reforms. By integrating services of multiple departments onto a single transparent and technology-driven platform, we are ensuring faster approvals, reducing procedural delays and creating a more business-friendly environment in Ladakh. This initiative will strengthen investor confidence, promote entrepreneurship and contribute towards economic growth and employment generation in the Union Territory,” LG Saxena said.

It is aligned with the larger national goal espoused by the Prime Minister- “Ease of Doing Business” and “Minimum Government, Maximum Governance’.

The new EoDB portal will enable applicants to submit core information through the CAF just once, reducing repetitive documentation across various departments. Alongside, it will serve as a centralized digital interface for availing approvals, registrations, clearances, renewals, and certificates from multiple departments through a single platform backed with application tracking and timeline monitored approvals besides a seamless online payment integration for all departmental services. The built in Grievance Redressal Mechanism will further allow applicants to raise concerns, monitor status, and facilitate timely resolution of issues besides an auto-appeal system and delay accountability framework to boot.