I-T department officials discuss roadmap for improving services for taxpayers

Jaipur: Improving taxpayer services, reducing litigation, strengthening infrastructure and preparing an actionable roadmap for the Income Tax Department's future functioning were among key issues discussed at a two-day conclave of senior IT department officials that concluded here on Tuesday.

The conclave of Principal Chief Commissioners of Income Tax and Principal Directors General of Income Tax was chaired by Central Board of Direct Taxes (CBDT) Chairman Ravi Agrawal.

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Agrawal held interactive discussions with senior officers on the future direction of the department and stressed the need to translate suggestions emerging from the deliberations into an actionable roadmap, according to an official statement.

The conclave also extensively discussed e-HRMS, service matters, reservation policy, future projects, the Systems Directorate, capacity building, expenditure budget, TDS administration, and inter-agency coordination.

Infrastructure requirements and essential facilities at Income Tax offices across the country also figured in the deliberations.

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Officials shared their views on challenges facing the department and identified priorities for its future functioning.

CBDT members Pankaj Kumar Mishra, Sanjay Bahadur, Prasenjit Singh, G Aparna Rao, Pallavi Agrawal and Sunil Kumar Singh attended the conclave along with principal chief commissioners, principal directors general, commissioners of Income Tax (Administration) and other senior officers from across the country.