Delhi launches online OPD booking across 35 govt hospitals with HIMS platform

In a significant step toward digitising public healthcare, Delhi chief minister Rekha Gupta on Thursday launched the Health Information Management System (HIMS), a digital platform aimed at easing access to government hospital services, as reported by TOI. Patients can now book OPD appointments online, receive digital OPD slips, and view their medical records in real time, eliminating the need to queue at hospital counters.

“This is a big relief for the people of Delhi, who will no longer have to stand in long lines or run from counter to counter. Everything is going digital,” said Gupta, announcing the rollout during an event at the Delhi Secretariat.

The system, developed with support from the Ministry of Health and Family Welfare and built on the NextGen e-Hospital platform, is integrated with Ayushman Bharat Health Account (ABHA) IDs. Over 93 lakh ABHA IDs have already been created in Delhi, officials said.


The HIMS platform is now active in 35 government hospitals for OPD registration and will gradually extend to all public health institutions in the capital.

Healthcare Infrastructure Gets a Boost

Alongside the digital health rollout, Gupta also virtually inaugurated 34 Ayushman Arogya Mandirs—primary health centres offering services such as vaccinations, maternal and child care, wellness counselling and yoga—and eight new Jan Aushadhi Kendras, which will offer subsidised essential medicines. The Ayushman centres are located in neighbourhoods including Shilampur, Kalkaji, Burari, Karol Bagh, Paschim Vihar, Malviya Nagar, and Gandhi Nagar.

According to health minister Pankaj Singh, the government has made 68 Ayushman Mandirs operational in just one month. “This is not a govt of advertisements. This is a govt that works,” he said.

Sharp Critique of Previous Government

Gupta used the occasion to launch a strong attack on the previous AAP-led administration, accusing it of leaving key health projects incomplete.

“We are still searching for their so-called health model. They didn’t even appoint full-time medical superintendents. One MS was managing four hospitals. No permanent doctors, nurses, or paramedical staff were hired. They couldn’t even complete one hospital in their tenure,” Gupta said.

She also alleged that 24 hospitals were left unfinished and seven ICU hospitals announced during the Covid-19 pandemic were never made operational. “What they left behind were just empty porta cabins and iron structures. There were no doctors, no medicines, and no accountability,” she added.

AAP has not responded to the allegations.

Aiming for World-Class Healthcare

Gupta said her administration is currently constructing seven new super-specialty hospitals and is committed to delivering them on schedule. “We will make Delhi a hub of world-class healthcare and modern facilities so that patients from across the country can come here for treatment,” she said.

The newly launched digital and physical infrastructure represents a concerted move by the Delhi government to streamline access to healthcare and widen its reach, especially in underserved areas.

With inputs from TOI