Postal department to assist elderly pensioners with Digital Life Certificates

The postal department will now offer doorstep delivery services to assist elderly pensioners with submitting their digital life certificates (DLCs). This initiative is set to coincide with the Department of Pension and Pensioners' Welfare (DoPPW) DLC campaign 3.0, which will run from November 1 to 30, 2024, across all district headquarters and major cities in India.

On September 12, 2024, a preparatory meeting was conducted to plan the DLC campaign 3.0 for district post offices. The meeting was chaired by V Srinivas, Secretary of DoPPW, and included Sanjay Sharan, Director General of Postal Services, Rajul Bhatt, Deputy Director General of Posts, and R Viswesvaran, MD & CEO of India Post Payments Bank (IPPB), among other officials.

It was agreed that district post offices will coordinate with pensioner welfare associations, pension disbursing banks and the Unique Identification Authority of India (UIDAI), among others, to conduct the DLC campaign 3.0 at district post offices, the statement issued by the Personnel Ministry said.


"Jeevan Pramaan (or DLC) can be submitted by pensioners at district post offices using face authentication from an Android smart phone," it said.

"The Department of Posts will also provide doorstep delivery of services to aged/(and to) inform pensioners to submit their DLC's as per requirements," the statement said.

Wide publicity will be given to the DLC 3.0 campaign by spreading awareness through banners, social media, SMS and short videos, it said.

The UIDAI and the Ministry of Electronics and Information Technology (MeitY) will provide technical support during camps, the statement said.

"It is envisaged that the collaboration will broaden and deepen the government's efforts for digital empowerment of pensioners and will contribute immensely to their ease of living," it added.

In 2023, the DLC campaign 2.0 was held in 100 cities and 1.45 crore pensioners submitted their DLC's.

Inputs from PTI