Labour ministry sets up 20 control rooms under CLS to address wage related grievances

Labour ministry has set up 20 control rooms under the chief labour commissioner (CLC) across India to address wage related grievances of workers employed in central sphere besides mitigating the problems of migrant workers through coordination with various state governments during the lockdown period.

"These call centers can be accessed by the workers through phone numbers, whatsapp and emails," labour ministry said in a statement on Tuesday.

These control rooms are being managed by labour enforcement officers, assistant labour commissioners, regional labour commissioners and deputy chief labour commissioners of the respective regions.


The functioning of all 20 call centers are being monitored and supervised by CLC at the centre on daily basis.

"All the concerned officers/officials have been advised to adopt a humane approach to assist the aggrieved workmen to the maximum possible extent and ensure delivery of timely relief to the needy ones," it said.