Tender cancellation issue hits PM Modi's Smart City project

The Narendra Modi government’s ambitious smart city project has run into a hitch with the last-minute cancellation of its first major tender.

Tender cancellation issue hits PM Modi's Smart City project
NEW DELHI: The Narendra Modi government’s ambitious smart city project has run into a hitch with the last-minute cancellation of its first major tender — to hire a consultant — amid allegations of “conflict of interest”.

International consultancy firm McKinsey “unofficially” helped out the urban development ministry in preparing the groundwork for the Rs 7,000-crore project and one of its consultants even authored a key tender document for the selection of the consultant, said people in the know. However, the firm itself wasn’t barred from bidding for the tender and was apparently working on a bid when the tender was scrapped on March 9, barely 48 hours before the closing date, these people said.

McKinsey’s role in the project was revealed after the National Institute of Urban Affairs (NIUA), which is responsible to implement the project, released the tender seeking request for qualification cum request for proposal on February 17. The document was uploaded on the NIUA website and a cursory look at the Word file’s properties showed McKinsey consultant Amit Gupta as its author The document was also uploaded on the government’s Central Public Procurement portal.

The tender was cancelled after the ministry and NIUA received several complaints about the “conflict of interest” and that the document was tailored to benefit McKinsey, the people said.

NIUA Director Jagan Shah admitted to ET that he received calls and messages pointing out the possible conflict of interest, but said there was no written complaint. It was withdrawn since the “requirements for the project changed radically and the goalpost got shifted”, Shah said. He said the document was written by “a Young Turk from McKinsey” and couldn’t confirm whether McKinsey would have been kept out of the bidding process.

AMcKinsey spokeswoman refused to comment on the matter, saying: “It is our long-standing and firm-wide policy not to discuss our work externally.”
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An urban development ministry spokesman couldn’t say whether McKinsey would apply or not when the government releases a new document, with new specifications. The ministry has been taking inputs from private consultants on the crucial project, “and some McKinsey people may have been called for some clarifications”, he said.

‘WORKING PRO BONO’

According to ministry sources, its officials sought help from McKinsey consultants since there was a serious deficit of manpower. “And they are working pro bono,” said an official.

According to him, there was no conflict of interest “yet” since the old tender had been cancelled and the new one had not come out. “So, whether McKinsey would apply or would have applied is speculative as of now,” the official said.
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OP Agarwal, a former bureaucrat at the urban development ministry and now director-general of the Institute of Urban Transport, said seeking such unofficial help wasn’t proper. “Sometimes, the ministries do take the help of private consultants to write project reports or draft RFPs, but then it is explicit that they cannot bid for the same,” he added.

If it were being done pro bono, or public good, without payment, then it is not official. “It is extremely important to maintain transparency in the entire process,” Agarwal said. “It is such a big and prestigious project for the government. Everything should be done more carefully and cleanly.”
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Vinayak Chatterjee, chairman of infrastructure services company Feedback Infra, said while “it is a common practice globally for governments to employ technical experts, and in many cases consulting companies, to prepare RFPs and even manage the bidding process in some cases, then the accepted practice is that the same consultants are barred from bidding.”
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Cisco's campus in Bangalore: Lessons for PM Modi's smart cities
1/15
Moinak Mitra, ET Bureau

As the Chief Globalisation Officer at Cisco, Wim Elfrink prides himself on applying digital overlay to physical infrastructure.

He's also the brain behind the 2.18 million square feet Cisco Smart Campus in Bengaluru that houses eight glass-and-concrete buildings showcasing a digitally connected and sustainable environment where 8,500-odd techies don't have an assigned workplace.

The campus ecosystem resembles a smart city and is in line with Prime Minister Narendra Modi's big idea of digitising India by setting up 100 smart cities.
Moinak Mitra, ET Bureau

As the Chief Globalisation Officer at Cisco, Wim Elfrink prides himself on applying digital overlay to physical infrastructure.

He's also the brain behin..
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Though Elfrink is based out of Cisco's global HQ at San Jose, he's been a regular to the Bangalore campus since his India stint in 2007.

In his words, the campus is a smart city in itself, even more advanced than the San Jose headquarters of Cisco Systems.
Though Elfrink is based out of Cisco's global HQ at San Jose, he's been a regular to the Bangalore campus since his India stint in 2007.

In his words, the campus is a smart city in itself, ev..
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A walkabout in the Cessna Business Park where the 32-acre Cisco SEZ is the lone corporate surrounded by LG, InMobi and a few other companies outside its gates gives a sense of the expanse and an evolving digital architecture that caters to the demands of the Gen Y employees, who make up roughly 25 per cent of its population (Cisco India contributes to 60 per cent of Gen Y staff company-wide globally).

As the younger workforce prefers a seamless environment for day-to-day activities, it ties in quite naturally with the company's vision of work-live-play-learn.
A walkabout in the Cessna Business Park where the 32-acre Cisco SEZ is the lone corporate surrounded by LG, InMobi and a few other companies outside its gates gives a sense of the expanse and an evol..
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Cisco employees can book a work station through the global network by scanning the QR code in their device. It then extends to a higher degree of personalization wherein the IT registration mode tosses up the employee's preferences—lighting, air-conditioning, TV channels, phone profile preferences, and even the blinds setup.

Simply put, you get to choose not only your workplace for the day but also your ambient light and temperature zone at the touch of a button.
Cisco employees can book a work station through the global network by scanning the QR code in their device. It then extends to a higher degree of personalization wherein the IT registration mode toss..
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Employees can access their seat for the day much before entering the campus, be it next to friends at work or by the cool confines of a Zen-like garden.

And when they are done for the day, the seat is up for grabs again, thereby increasing space utilization campus-wide, which today sits at 58 per cent.
Employees can access their seat for the day much before entering the campus, be it next to friends at work or by the cool confines of a Zen-like garden.

And when they are done for the day, th..
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Of course, Cisco is high on tele-presence, an innovation the company has perfected over the years and high-definition screens abound in the campus that hook on to 600-odd Cisco offices worldwide, as well as with the location of clients and partners.
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The Bangalore campus is perhaps the most connected in the Cisco ecosystem.

People can pick any conference room, and adjust the lights, shutters or even control the AC.
The Bangalore campus is perhaps the most connected in the Cisco ecosystem.

People can pick any conference room, and adjust the lights, shutters or even control the AC.
Talking of security, the company's transport buses, used by 30 per cent of the staff, are fitted with GPS tied to the Transport Control Room.

Apart from route information, even if the driver deviates from the prescribed route or over-speeds, an alert is generated.
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Apart from route information, even if the driver d..
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Moreover, all transport vehicles come equipped with RFID tag readers.

In other words, staff are supposed to swipe in on entry and swipe out on exit. If they do not get off at a registered place, which is the drop-off point, an alert again gets generated. For those who prefer to drive down to work, parking is made easy.

Though the campus has room for 2,200 cars, there are sensors on the ground that pick up whether a parking lot is occupied or empty. So the employee gets to choose his parking lot much in advance over his registered device and can park without any hassle. The idea is to manage parking efficiently.
Moreover, all transport vehicles come equipped with RFID tag readers.

In other words, staff are supposed to swipe in on entry and swipe out on exit. If they do not get off at a registered plac..
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On campus, efficiency flows even in the business of food. The five cafeterias can accommodate roughly 6,000 people. This is where the 'Connected Café' solution comes in handy providing information on where things lie.

While the main kiosk on the entrance to cafes is one way to look at things—menu, availability— anyone can do the same from their device. Giri Govindrajalu, Director IT, Cisco India swishes his iPad and goes to the Connected Café app where he pinpoints to a North Indian Thali with 1,259 kilo calories.
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