Uniservice and Integra consolidate leadership, cross Rs 100 crore revenue in residential facility management

Uniservice Apartment Solutions LLP, a Bengaluru-based Integrated Facility Management (IFMS) company with a nine-year operating history, has announced a leadership consolidation and ownership restructuring. Founder and Managing Director, Murugaraj Swaminathan, has acquired full ownership of the company following the formal exit of the six partners.

The restructuring brings Uniservice and Integra Facility Management Pvt. Ltd. under unified promoter leadership, with both entities now jointly owned and governed by Swaminathan and Malarvizhi Ponnambalam, Co-Founder and Director of Integra.

The combined group has surpassed Rs 100 crore in consolidated revenue, serving over 200 gated residential communities across Bengaluru, Chennai, Hyderabad, Telangana, and Pune, in addition to multiple pan-India corporate clients across more than 50 cities, following the leadership consolidation and ownership restructuring, the company said.


As residential IFMS shifts from fragmented vendor models to structured, technology-enabled platforms, unified promoter ownership allows faster capital allocation, product development, and city-level expansion. The integrated platform offers end-to-end services, including core integrated facility operations, Builder-to-Association Handing Over-Taking Over (HOTO) transitions, digital reporting systems, workforce monitoring solutions, compliance management, and turnkey project execution.

“Residential communities are no longer looking for vendors. They are looking for governance partners,” said Murugaraj Swaminathan. “Over the past decade, expectations have shifted toward greater transparency, cost discipline, and structured operations. Consolidated leadership gives us single-point accountability and the ability to deliver governance-led execution at scale, while building long-term stability and growth opportunities for our teams,” he added.

Swaminathan, an ex–Aircraft Engineer and Six Sigma Black Belt at GE Aviation, entered the residential facility management industry after serving as an RWA (Residential Welfare Association) President and later as General Secretary of NRWA, representing over 180 gated communities in Bengaluru.

His exposure to governance and compliance gaps led to the development of a structured Builder-to-Association HOTO framework in 2016, which has since been implemented in over 100 gated community HOTO transitions. The structured HOTO model addressed common post-handover governance failures, ranging from compliance gaps to asset documentation lapses, that many gated communities struggle with during builder exits.

Malarvizhi Ponnambalam brings cross-industry experience across TCS, GE Aviation, and Amazon, where she led large-scale digital product and operational transformation initiatives. Her move into the facility management industry focused on bringing structure, analytics, and disciplined execution into a traditionally unorganized sector. Under her leadership, operations expanded into multiple cities with strong revenue growth and improved financial performance.

“Our responsibility goes beyond service delivery,” said Malarvizhi Ponnambalam. “By structuring operations around data, measurable performance, and compliance discipline, we move residential facility management from a manpower-driven model to a professionalized operating system. That shift builds customer confidence, gives frontline teams operational clarity, and enables us to reinvest in technology, capability development, and sustainable, scalable growth,” she added.

The integrated platform combines end-to-end facility operations with proprietary management software, IoT-enabled workforce tracking, and structured compliance systems, enabling standardized execution across large residential portfolios. By embedding technology and governance frameworks into daily operations, the group aims to move beyond vendor-based servicing toward accountable, metrics-driven management.

Despite rapid growth in gated housing developments, India’s residential IFMS sector remains largely unorganised and locally operated. As gated developments expand across urban centres, demand is rising for organized, multi-city platforms capable of delivering compliance oversight, financial transparency, and operational consistency.

With unified promoter leadership and expansion underway, the Uniservice-Integra group plans to deepen its presence across urban India, positioning itself to benefit from the sector’s gradual formalisation.

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