Telenor partners mCarbon to launch emergency recharge credit facility

NEW DELHI: Norway-based Telenor's India unit has joined hands with mCarbon to launch Tatkal Credit, an emergency recharge credit facility for customers in its six operating circles.

As part of this product, Telenor subscribers can avail a quick loan of Rs 5 in case their phone balance falls below Rs 1.50.

The credit balance can be used as talk time, 10 local / STD minutes or 20 MB of data browsing. To avail this credit facility, subscriber can type USD Code *141# on their mobiles.

Sharad Mehrotra, CEO, Telenor (India) Communications said, "Tatkal Credit is an initiative by Telenor to ensure that our mass market subscribers are never out of recharge and are always connected. We will continue to innovate and design relevant services to make our customer's 'life full paisa vasool'."

The telco said that it will monitor the phone balance of its subscribers in real time, and it will send an alert message to customers if their balance goes below Rs 1.5.

"Tatkal Credit is an essential value addition for subscribers of Telenor across India. The service inherent with analytics and our dynamic credit rating mechanism helps bolster the landscape of financial inclusion and reach, offering that millions of consumers stay seamlessly connected," Rajesh Razdan, Founder and CEO, mCarbon said.

Razdan said that the service will help Telenor increase customer engagement significantly, therefore helping lift average revenue per user(ARPU) in short to medium term.

By dialling USSD code *141# or by simply calling 121 Telenor customers can avail an instant credit of Rs 5.The credit amount along with a transaction fee of Re 1 will be adjusted against the next top-up. Customers can avail this offer multiple times in a day after repayment of the previous credit in subsequent top-ups.