ET Family Business Awards: Adding AI-care to the practice of good health

Apollo Hospitals is India's largest healthcare network with more than 10,000 beds across 74 hospitals. Founded nearly four decades ago by Dr Prathap C Reddy, Apollo has grown from a single hospital into a nationwide ecosystem with more than 13,000 doctors, 2,300 diagnostic centres, 700 clinics, and 6,800 pharmacies.

With a focus on the future, the company is now making a sharp strategic push towards technology-led healthcare. "Advances in digital health, artificial intelligence, and genomics are redefining not just how care is delivered, but how it is anticipated, personalised, and sustained," said Preetha Reddy, executive vice chairperson, Apollo Hospitals Enterprise Ltd. "In such an environment, the imperative is not merely to adopt innovation, but to apply it with clarity of purpose."

With a strong emphasis on preventive healthcare, driven by rising non-communicable diseases and India's evolving disease burden, Apollo is sharpening its focus on early intervention, digital integration, and scalable models of care.


"Technology must translate into tangible improvements in outcomes, enable earlier and more precise interventions, and extend the continuum of care beyond institutional settings," she said. "This is important as without this, innovation risks remaining peripheral rather than transformative."

Apollo's growth strategy is also being shaped by three distinct patient cohorts-geriatrics, millennials, and Gen Z-each driving a different care model.

On the strengths of family-led enterprises, Reddy said, "Family-led enterprises bring a deep sense of continuity and stewardship. There is an inherent recognition that the institution represents a legacy of responsibility."

Apollo is positioning itself at the intersection of technology and clinical care for the next phase of healthcare delivery in India.