Building a resurgence for better future

The Covid-19 has been an earth-shattering event for businesses across the globe. Almost all the conventional ways of doing business have been replaced with more technology-centric models in the past two years. Yet, in the darkest hour for the global economy, humanity stood tall and fought tooth and nail to restart the growth engine, innovating throughout.

The Global Business Summit showed the need to build a resurgence for a better future. Experts discussed how companies could build resilient models to withstand the changes in the future and stay sustainable.

In a session on ‘The Future Business Landscape’, the CEO of Capgemini India, Ashwin Yardi, said that almost all the challenges during the Covid pandemic were resolved through technology. The vaccination drives across the globe were also supported by Artificial Intelligence (AI) and other tools. In addition, financial inclusion has been taken to the last mile through technology via Aadhaar-enabled solutions.


Yardi believes that innovation needs to be multi-dimensional. It is imperative to work with different companies and sectors, along with academia, to innovate better. The businesses that revolve around 5G, AI and the Metaverse have the best chances of being successful. He also added that technology would play a major role in expanding microfinancing in India.

On the same lines, Shantanu Narayen, Chairman and CEO of Adobe, opined that digital experiences would change the world. For India, he specifically pointed out, the future is bright. The demography and the kind of talent pool of the country will play a major role in building the companies of the 'new world'.

Narayen also pointed out that companies must collaborate with each other in future for resilient innovations. India can achieve a GDP size of $10 trillion by 2030 with the help of technology, he opined.

Rich Lesser, Global Chairman, BCG, also said that he is optimistic about the future of the businesses. He added that more factors are encouraging than discouraging. Although some factors like the Russia-Ukraine crisis and rising inflation exist, the growth will be strong.

Lesser believes that the companies should follow the principle of ‘Commit, Act and Engage’ in the future to ensure sustainability.

Digital demand has risen to unprecedented heights, Piyush Gupta, CEO, DBS Bank, said. He added that the need for data-driven decision making had increased drastically. And this is not only limited to bigger corporations.

Gupta also talked about the Central Bank Digital Currencies (CBDCs). He said that the future has a bigger case for wholesale CBDCs. Therefore, the governments must deal with the situation even if this means bringing them under the tax net.

Gupta added that the banks must design innovative products for expanding financial inclusion for the future. The increasing interaction with the government and different sectors too will help the banks stay resilient, he opined.

Yardi said that the companies must understand their carbon footprint as their first plan of action for sustainability in the future. Then they must move to renewables wherever possible and aim at improving the circular economy.

Kyndryl is the presenting partner of the summit. It is co-powered by Capgemini. GfK is the intelligence partner, Samunnati and Paxfaul are associate partners, ET Edge Insights is the knowledge partner of the summit and is brought by ET Edge Unwired.

(Disclaimer: This article has been produced on behalf of TSSL by Mediawire team)