Zerodha users flag glitches in BSE F&O price update; broker says issue resolved

Zerodha experienced a technical setback on Wednesday, which hampered price updates within the futures and options sector of BSE. This situation concerned various brokers, leading to anxiety among derivatives traders who rely heavily on accurate re...

Agencies
Online stockbroking platform Zerodha on Wednesday reported a technical issue affecting price updates in the futures and options (F&O) segment of the BSE, with the disruption affecting multiple brokers. The brokerage said it was coordinating with the stock exchange to resolve the issue. It subsequently confirmed that the problem had been fixed at 2:36 pm.

"There is an issue with price updates for the F&O segment across brokers from BSE. We're in touch with the exchange to resolve this at the earliest," Zerodha said in its initial update. The company later posted an update stating, "This issue is resolved."

The disruption raised concerns for derivatives traders who rely on real-time market prices to monitor positions and make trading decisions. Delays in price updates can make it difficult for investors to assess the prevailing market price of futures and options contracts, particularly during volatile trading sessions.


Zerodha's statement indicated that the problem affected price feeds across brokers connected to BSE, rather than being confined to its own trading platform.

However, the brokerage did not specify how many contracts or users were affected, when the disruption began or whether order placement was impacted.

This is not the first time BSE's trading infrastructure has experienced technical difficulties in recent months. On September 10, Zerodha reported issues with price updates and order placement across brokers for certain BSE futures and options contracts.
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The disruption affected some Sensex options contracts, with traders reporting that certain contracts were temporarily unavailable for trading.

BSE had separately acknowledged an exchange-side technical issue that day, while Zerodha confirmed that the derivatives-related disruption was resolved by 1:03 pm. Similar issues were reported in September and October, affecting price feeds or order placement in selected derivatives contracts.

The latest incident comes as derivatives trading remains an important segment of India's equity markets, with traders depending on uninterrupted price feeds and order execution systems.
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