IRCTC shares dip over 1% as website, app face outage

Shares of Indian Railway Catering and Tourism Corporation (IRCTC) fell by 1.4% to a low of Rs 778.80 on the BSE after reports of a major outage on its e-ticketing platform.

The passengers took to social media to report the issues with booking tickets online, with many sharing screenshots of error messages indicating "maintenance activity” underway.

Downdetector, a real-time tracker for online outages, recorded over 2,200 complaints related to the platform's services, according to reports.


Numerous social media users posted screenshots of error messages, even stating their disappointment with the downtime during business hours.

However, IRCTC later acknowledged the outage saying that the ticketing service was not available due to technical reasons. This is the second time in a month that the train ticket booking portal has reported an outage.

“Due to maintenance activity, e-ticketing service will not be available. Please try later,” the IRCTC said in a statement. Meanwhile, for those who wanted to cancel their ticket, IRCTC advised them to file TDR by contacting customer care officials or sending an email to the company.

However, train ticket booking has resumed on the website of the online railway ticket booking platform IRCTC, after having been down for more than an hour.

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The shares of IRCTC have increased by 10% in the last one year and by 8.6% on a year-to-date basis. However, they have given negative returns of 13.8% and 21% in the last 3 months and 6 months respectively.

On charts, the stock is currently placed below all its significant exponential moving averages and near the 36 mark on the RSI, according to the Trendlyne data.

Shares of the company ended at Rs 783 at close of trade, down 5.80 points or 0.74%.

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