Eternal shares in spotlight as OpenAI partnership set to boost AI across Zomato, Blinkit
Food delivery giant Eternal is boosting its AI integration through an expanded partnership with OpenAI. This collaboration will enhance AI across its consumer platforms like Zomato and Blinkit, as well as internal systems and social impact initiat...

The company announced on Tuesday that the partnership will enhance AI capabilities across its consumer-facing platforms — Zomato, Blinkit, District, and Hyperpure — as well as partner platforms and internal systems.
The collaboration will also encompass Eternal’s social impact initiative, Feeding India, and its AI-native venture, Nugget, highlighting the company’s efforts to integrate AI as core infrastructure across its commerce ecosystem.
As part of the tie-up, Eternal will leverage OpenAI’s Enterprise API platform to reimagine how customers and partners interact with its applications. The company plans to roll out advanced AI features across partner ecosystems while integrating state-of-the-art coding models into its internal AI orchestration systems.
The company plans to deploy OpenAI’s models across a range of targeted use cases. These include AI-assisted workflows designed to support merchants and delivery partners, contextual AI assistants integrated directly into partner portals, and experimental initiatives focused on next-generation search and discovery experiences.
Eternal said these initiatives aim to make AI more useful in everyday operational decisions while maintaining the reliability and speed required across its high-volume platforms.
Albinder Dhindsa, Group CEO of Eternal, said the collaboration will help the company innovate across high-leverage areas such as software development and on-ground operational efficiency, while exploring evolving AI tools and their practical applications.
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Eternal stock performance and technical view
On Tuesday, Eternal shares ended 1.78% lower at Rs 281.50 on the NSE.
Investors will closely track price action in Wednesday’s session as markets react to the company’s aggressive AI integration strategy.
(Disclaimer: Recommendations, suggestions, views and opinions given by the experts are their own. These do not represent the views of Economic Times)
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