Versa 2 smartwatch becomes unresponsive after Fitbit rolls out software update

A few users complained that they couldn't even get past the lock screen post update.

The fitness brand recently rolled out a software update with firmware number v35.72.1.23, which was expected to fix outstanding bugs.
Several Fitbit Versa 2 smartwatch users are reporting issues with the product after the brand rolled out its recent software update. As per the report, several Fitbit Versa 2 became unusable suddenly after installing the software update.

Seems like the update has pushed a few smartwatches to not respond to commands. This also could be an unresolved bug, a report in GizmoChina. The fitness brand recently rolled out a software update with firmware number v35.72.1.23, which was expected to fix outstanding bugs.

But clearly, the issues with the Fitbit Versa 2 were not resolved. As per the problems being reported by the smartwatch users, the touchscreen of the Fitbit Versa 2 is no longer functional. In a few products, users can't even seem to be getting past the lock screen.


The old hack, 'restarting the device', doesn't seem to be working. In this case, several members of the Fitbit community who raised the issue on social media, further informed that even the factory reset is not resolving the ongoing issue on Versa 2 smartwatch.

While those who could successfully perform the factory reset on the device, were then unable to pair the smartwatch with their smartphone.
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Google claims that the Pixel Watch offers the most accurate heart rate tracker. It has been programmed with an emergency SOS feature, which is similar to Apple’s fall detection. This feature, in case of an emergency, will automatically send alerts to contacts on the phone.

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Connectivity options include Bluetooth 5.0, Wi-Fi 802.11b/g/n 2.4GHz and NFC support. The Google Pixel Watch is compatible with Android 8.0 or newer versions, but will not work with an iPhone.

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The watch’s display comes with custom 3D Corning Gorilla Glass and an AMOLED display with 320 ppu and up to 1,000 nits. Not to forget, it also boasts of an always-on display.

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As of yet, the tech company hasn't acknowledged the issue or released a statement on the matter.
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The Fitbit Versa 2 comes packed with Daily Readiness, Amazon Alexa, Sleep Tracking, 24x7 Heart Rate Tracking. The smartwatch, which is Water Resistant to 50 metres, saves up to seven days of detailed motion data minute by minute.

The smartwatch, which is available in India for Rs 11,900 approximately, Stores heart rate data at 1 second intervals during exercise tracking and at 5 second intervals all other times.

The smartwatch is compatible with most smartphones, including Apple and Android. In order to set-up your smartwatch, you need to download the Fitbit app on your phone.

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