Unknown WhatsApp calls? Android and iOS users can now check these details before answering

Are you receiving calls on WhatsApp from unknown numbers? It may leave you wondering whether to answer or ignore it. After all, it could be an important call from a delivery agent, or your electrician, plumber or technician or it can be someone you have never interacted with before. To tackle this, WhatsApp offers more information about unknown callers to help users make the decision of receiving ignoring or receiving the call.

The feature helps you to see whether the number calling is part of any common groups and the country where the number is registered. Users can then choose to answer, block or silence unwanted calls.

WhatsApp shows details about unknown callers

As per information on WhatsApp's official website, if someone who is not in your contact list calls you, the app will display details to help you assess the call. You can check whether you have any groups in common and find out which country their phone number is registered in.


These details are important as they will help you decide if you want to answer a call or not. If you wish to not receive calls from unknown numbers, all you have to do is block it or enable 'Silence unknown callers' in the setting.

WhatsApp says silencing unknown calls can help users focus on important conversations while protecting their privacy and reducing unwanted contact.

How to silence unknown WhatsApp calls on Android

Android users can enable or disable the feature by following these steps:

1. Open WhatsApp and tap More Options, represented by the three vertical dots.
2. Go to Settings and select Privacy.
3. Tap Calls.
4. Turn Silence unknown callers on or off.

How to silence unknown WhatsApp calls on iOS

iPhone users can follow these steps:

1. Open WhatsApp and tap Settings or your profile picture.
2. Select Privacy.
3. Tap Calls.
4. Turn Silence unknown callers on or off.

Can you check silenced WhatsApp calls later?

Yes. Even when the setting is enabled, silenced calls will appear in the Calls tab and your notifications. Your phone, however, will not ring when these callers try to reach you.

You can return a call directly from the Calls tab. You can also tap the Silenced unknown caller message within a chat to call the person back.

There is one important point to remember: if you call or message a silenced caller, WhatsApp will no longer silence their future calls.