5 best scheduling apps in 2022 for employee management and customer bookings

In the world of remote work, scheduling apps are becoming increasingly important. In addition, with everybody out of the office, it becomes essential to ensure that employees are managing their time efficiently and all company resources are being utilized wisely.
Scheduling apps also help to set meetings and appointments with regular clients and help to prevent no-shows.

This article will cover the five best scheduling apps for 2022 and tell you everything you might need to know before making your choice.

Best scheduling apps for 2022

1. Resource Guru - The top resource management and planning software.
2. Appointy - A customer appointment scheduling app.
3. Setmore - A free scheduling software to organize your business.
4. Hubspot Meetings - A free meeting scheduling app inside the HubSpot suite.
5. SuperSaaS - A flexible and highly customizable booking form.

Best scheduling apps - Compared
1. Resource Guru

Resource Guru is a resource management and planning software that provides a fast and flexible method to schedule your entire team’s time. It was designed to keep individual team members stress-free and projects on track to be delivered by their deadlines.

Trusted by high-profile organizations like Ikea and the NHS, the resource management system helps keep employees' workloads under control with its unique waiting list features to ensure they are never overloaded. Additionally, Resource Guru provides all the tools you would need to manage a team, from planning personal time off (PTO) to scheduling entire projects in the calendar timeline. Through its clean interface, managers can use the simple drag and drop tools to plan the schedules for employees in their respective teams and ensure that there are no clashes or double-bookings. Resource Guru also keeps all the data in a single resource pool, allowing companies to easily schedule people, equipment, and meeting rooms through one single interface. The system is fast and comes with a free 30-day trial. Furthermore, users are free to cancel their membership anytime.

Resource Guru's best features:

The flagship features offered by Resource Guru are its Resource Scheduling and Resource Management suite, which allow you to ensure workloads are efficiently distributed across the entire team based on the availability of individual employees. The dashboard provides a fairly clear bird’s eye view of your team to let you see who is overworked and underutilized. In addition, employees that aren’t at their full capacity are easily identified through their availability bar.

Schedules can easily be modified using the drag and drop feature on the software, making the entire process of adjusting schedules efficient and streamlined. The Waiting Time feature allows managers to receive alerts to be aware of overworked employees and see expected timescales for their current assignments. As remote working continues to cement itself in our everyday lives, Resource Guru also tracks different timezones for employees to ensure bookings are only made during available hours. It also provides a highly effective leave management system to allow employees to plan vacations while keeping the entire team’s workload into consideration. Lastly, the software provides methods to manage equipment and meeting rooms. Its dashboard provides an overview of all the equipment in the company and when they are scheduled for use by individual employees. Overall, Resource Guru is a one-stop solution for managing your company's schedule and improving productivity.

Pricing

• Grasshopper plan - $2.50 per person, per month
• Blackbelt Plan - $4.16 per person, per month
• Master plan - $6.65 per person, per month.

The Grasshopper plan does not include powerful reports, report downloads, data import, phone support, or single sign-on.

Pros

• Free trial
• Powerful resource management suite
• Team collaboration

2. Appointy

Appointy is a scheduling software that improves customer appointment scheduling and reduces administrative costs. The software describes itself as the easiest way to automate scheduling. It allows companies to set up a booking system and lets customers make appointments and pay through its partnered Square Payments integration. In a nutshell, Appointy is designed to reduce customer no-shows, manage staff, and increase customer retention and satisfaction.

According to Appointly, over 130,000 customers already trust Appointy in over 110 different countries. The appointment scheduling software can be used to boost productivity by automating employees' daily tasks. It can also attract customers through social media plugins and retain customers by understanding them better. Appointy is a pay-as-you-go service with no cancellation fees, and it also offers a 14-day free trial with no credit card requirements.

Appointy Best Features

One of the best features of Appointy is that everything is scheduled online. The system allows you to easily integrate a button on your Facebook page or website to enable customers to schedule appointments. The booking system also provides flexible time slots ranging from as little as five minutes to the entire day. It also allows customers to set up recurring bookings to schedule multiple future appointments in one sitting.

Appointy provides powerful analytics to business owners to measure customer satisfaction and evaluate staff performance. Furthermore, the software offers in-built marketing tools to help connect with customers better by sending email marketing campaigns and tracking booking conversions. It also provides a system to collect reviews from customers at appropriate times. Customers can be automatically grouped based on key attributes such as customer activity, history, and feedback. These groups can then be used in targeted marketing campaigns and sent personalized deals. Overall, Appointy is an excellent appointment scheduling software that provides tools to manage your appointments better and achieve higher customer satisfaction. The software is available on Android, iOS, and desktop devices.

Pricing
Appointy offers a free package that allows five services.

Their paid packages include:

• Growth - $19.99 per month
• Professional - $49.99 per month
• Enterprise - $79.99 per month

The professional plan includes five staff members, and the Enterprise package has multi-location options.

Pros

• Social media integrations
• Customer loyalty and retention focused
• Automated reminders

3. Setmore

Setmore is free scheduling software that allows you to organize your business with 24/7 automated online bookings, reminders, and payments. Through the software, business owners can create their personalized booking page, a highly polished landing page designed to increase conversions.

Setmore enables businesses to reach global customers, get paid in advance through their Stripe integration, and send out personalized emails or SMS reminders to reduce no-shows. Furthermore, Setmore has features to help manage appointments, get customer reviews, and provide easy QR codes for customers to make bookings. The system can be easily integrated with websites and social media platforms such as Facebook and Instagram to target customers efficiently. Setmore offers a 30-day money-back guarantee for all its customers and has a great customer support feature that allows users to contact them 24/7 through phone, chat, or email.

Setmore’s best features:

The primary feature offered by Setmore is the unique customized bookings page, which is designed to showcase your brand's best features. You can customize it with your logo, brand colours, and an Instagram feed. Once created, the optimized booking page can act as a standalone website or landing page for your customers. It is also automatically optimized to be viewed on any type of device. Customers can easily make bookings at any time and pay for the appointment through Square or Stripe merchants, which provide flexible payment methods, and there are no additional charges for payments except merchant fees.

Setmore provides all the features you need to manage the appointment after a booking is made. For example, custom email notifications can automatically be sent out to the customer to provide booking details and methods to reschedule. You can also set up automatic reminders to reduce no-shows. Additional features for the software include getting customer reviews, which can be featured on your landing page to highlight the credibility of your business and persuade other first-time customers. Other features include class bookings, calendar syncs, virtual meetings, and QR codes to scan for bookings. Overall, Setmore provides an excellent service for appointment booking management.

Pricing
Setmore offers a free package with unlimited appointments and Square payments.

They also offer the following two packages:

• Premium - $12 per user, per month.
• Pro - $9 per user, per month.

Pros

• Text and email reminders
• Fast payment processing
• 24/7 customer support

4. HubSpot Meetings

HubSpot Meetings is a free meeting scheduler part of the HubSpot Sales software. It allows clients to easily book appointments and provides a free and direct integration with email marketing, sales leads, and HubSpot CRM. HubSpot Meetings was built from the ground up with small to mid-sized businesses in mind. In addition, it eliminates the back and forth emails between clients, removing any admin work and saving time.

The software syncs directly to Google or Office 365 and has tools to track different time zones for international meetings.

As soon as you sign up for HubSpot Meetings, you automatically get access to the entire HubSpot suite, including HubSpot free CRM, HubSpot Marketing, HubSpot Sales, and Customer Service Tools, and HubSpot Academy. The brand claims that over 121,000 businesses trust the software in over 120 different countries.

HubSpot Meetings’ best features:

HubSpot Meetings provides all the features you need to allow your clients to book appointments with ease. The software lets you share a link with customers to let them see your availability, providing a method to schedule meetings automatically without needing a personal assistant. The software also allows business owners to set up group or round-robin meetings, depending on customer requirements. Overall, when used in conjunction with the entire HubSpot suite, the HubSpot Meetings software provides a valuable tool for business owners to make appointments with clients.

Pricing

• Starter - $45 per month
• Professional - $800 per month
• Enterprise - $3,200 per month.

Pros

• Group meeting links
• Customizable booking pages
• Fully integrates with HubSpot suite of tools

5. SuperSaaS

SuperSaaS is an appointment software and reservation system that allows you to book events, items, services, and spaces from one location. The software enables customers to book and pay for appointments in over 26 countries and has over 33 different languages integrated into the system.

SuperSaaS also provides a fully functional trial version that has no restrictions for your first 50 appointments, so you can get a complete picture of how the software can help you before committing to subscribing.

SuperSaaS’ best features:

SuperSaaS provides all the tools you might need to automate, sync, and integrate everything needed for complex scheduling scenarios. The system permits business owners to make highly customizable booking forms to change notifications and terms. It also provides methods to send out automated confirmation emails, reminders, and follow-up meetings.

One of the best features unique to SuperSaaS is that it allows you to combine activities from multiple calendars such as Google Calendar and Outlook into one view. This lets you see all scheduled appointments on both calendars without worrying about double-booking. The software also provides highly detailed reports and analytics to process meeting statistics and evaluate customer retention data.

Pricing
As stated earlier, SuperSaaS provides a free unrestricted plan for your first 50 appointments.

They then offer the following packages:

• Package A - $8 p/m - 100 appointments
• Package B - $16 p/m - 300 appointments
• Package C - $36 p/m - 600 appointments
• Package D - $36 p/m - 900 appointments
• Package E - $46 p/m - 1,500 appointments

Pros

• Calendar merge feature
• Highly detailed reports and analytics

Conclusion
Picking the right scheduling app is a personal task and depends on what you need to schedule. For example, certain scheduling apps are finely tuned for appointments, while others are more geared toward employee management.

If you’re looking for an app that provides a balance between booking appointments and managing company resources, Resource Guru could prove to be one of the best app choices for you in this regard.

Disclaimer: The above content is non-editorial, and TIL hereby disclaims any and all warranties, expressed or implied, relating to it, and does not guarantee, vouch for or necessarily endorse any of the content.