Intellectual curiosity drives innovation and excellence: Chris Zook, Partner, Bain & Company
What makes a founder stand out from the herd?

Zook remembered being told how Oberoi would be physically present to check if everything was in place during the opening of a property. “He would be there well after midnight, well into his 90s, still inspecting the rooms, looking at the length of the bellmen’s trousers, etc. That intellectual curiosity is what drives innovation and excellence,” said Zook.
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