Dell didn't inform users about cyber attack, forced them to reset passwords

The hackers had breached its network and were attempting to steal customer data.

Agencies
NEW YORK: Dell Inc said on Wednesday that it reset passwords for all accounts on its Dell.com online electronics store on Nov. 14, five days after it discovered and stopped hackers who were attempting to steal customer data.

The computer maker did not tell customers about the attack when it forced the password resets, according to a person familiar with the breach.

Dell said in a statement that on Nov. 9 the company detected and stopped hackers who had breached its network and were attempting to steal customer data. Investigators found no evidence that the hackers succeeded, but have not ruled out the possibility that they did steal some data, the company said.


They only sought customer names, email addresses and scrambled passwords, Dell said.

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(Image: Twitter/@AleksandrBKogan)
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In 2012, companies like Visa Inc licensee, J C Penney Co, JetBlue Airways Corp and French retailer Carrefour SA were attacked by hackers, resulting in a collective loss of up to $300 million. A Russian and Ukrainian gang hacked into the records for over seven years, breaching 8,00,000 bank accounts and stealing more than 160 million credit and debit card numbers. While his colleagues did the hacking, 32-year-old Russian Roman Kotov was charged with mining the data.
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While eBay’s database was hacked earlier in 2014, the news came out only in May that year. The online auction house went into damage control. Its then CEO John Donahue asked 145 million users to change their passwords, but said that financial information was stored separately and hence, remained safe. One mind boggling detail is that the unknown hackers had access to eBay’s accounts for 229 days.
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In 2007, more than 94 million customer accounts belonging to the department store group TJX were compromised. The man behind it, Albert Gonzalez, was also indicted in the Heartland Payment’s data breach, where hackers stole more than 130 million credit and debit card numbers from the payment processing system in 2008. College dropout Gonzalez used several screen names like ‘soupnazi’ (a reference to the popular Seinfeld episode), ‘kingchilli’ and ‘cumbajohny’ in the TJX hack. While Gonzalez was arrested in a Miami hotel, officials found $1.6 million in cash hidden in plastic bags in a drum buried at his parent’s backyard. The soupnazi was sentenced to 20 years in prison in 2010.
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The personal records of over 78 million customers were stolen in 2015 from American health insurance giant Anthem. Investigators suspected China’s role in the breach. Apparently, the hack happened in 2014, when just one user at an Anthem subsidiary opened a phishing email. It gave access to the company’s warehouse. In 2017, Anthem reached a settlement of $115 million — the money will reportedly be used to pay for an additional two years of credit monitoring for the breach’s victims.
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Literally every single Yahoo user account was hacked into. In September 2017, Yahoo confirmed that all of its three billion accounts were exposed as part of an August 2013 breach. In a separate incident in 2016, a hacker called Peace put up the company’s user information for sale in the darknet market site, The RealDeal. The news affected Verizon’s takeover of the company, knocking off $350 million from the sale price. Verizon bought out Yahoo in June 2017.
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The breach occurred as companies come under increasing scrutiny from regulators worldwide to provide quick and accurate disclosure of customer data theft. The European Union implemented strict new privacy regulations in May that punish violators with fines of up to 20 million euros ($23 million), or 4 percent of global revenue, whichever is higher.

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Dell determined that there were no regulatory or legal requirements that it disclose the incident, but decided to come forward "with customer trust in mind," according to the source.

Dell declined to say how many accounts were affected, but did say that payment information and Social Security numbers were not targeted.

Dell said it reported the matter to law enforcement. Representatives with the Federal Bureau of Investigation could not immediately be reached for comment.
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In 2016, the car manufacturer was caught in the dock for falsifying the fuel efficiency levels of many of their models.

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Earlier this month, Nissan was allegedly caught cheating on emissions data in a number of its factories across Japan.

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The car parts maker, in 2017, admitted that one of its subsidiaries forged quality-assurance data to mislead customers.

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