Bengaluru CEO spends Rs 2700 to fix broken footpath himself. IIT Madras alumnus says repeated complaints went unanswered

Civic grievances across major urban centres often disappear into an administrative void, where public complaints regarding crumbling infrastructure, hazardous roads, and neglected amenities face endless delays and bureaucratic inertia. For urban residents attempting to navigate official channels, getting basic safety hazards addressed frequently turns into an exercise in frustration as routine requests remain unresolved. Along similar lines, Bengaluru CEO and IIT Madras alumnus Siddharth Dialani recently shared a post on X, revealing how persistent inaction from government bodies ultimately forced him to step in and fix a dangerous local footpath himself as a proactive citizen.

Bengaluru CEO fixes broken footpath himself

The Bengaluru CEO, in his post, revealed that he had raised a complaint to the Bruhat Bengaluru Mahanagara Palike (BBMP), sent an email to the Greater Bengaluru Authority (GBA) and even had a chat with the authority’s WhatsApp helpline to fix the footpath problem near his society in Koramangala. However, when his appeals went to deaf ears, Siddharth had to take matters into his own hands.

The situation forced Siddharth to personally fund the material as well as the labour charges. It cost him Rs 2700. He even shared before-and-after images of the sidewalk once the work was complete. The new ramp was covered with cement, which, according to the IIT Madras alumnus, helped wheelchair-bound citizens and parents with strollers walk conveniently without the risk of accidents.

Social media reacts to Bengaluru CEO’s efforts

Tagging Kiran Mazumdar-Shaw, Mohandas Pai, and Nikhil Kamath, Siddharth said that the entrepreneurs should work together ‘and scale this to more areas of Bangalore.’ The post received multiple reactions from social media users, who shared their opinions on the matter. ‘Thanks, Siddharth. Sad that it has come to this. First pay tax and then also pay from own pocket to build the basic civic amenities,’ wrote a person. ‘Great work, but don't let officials get away from their responsibility, as it will make them lazy,’ warned a netizen.

‘Stop being holier than thou. It’s govt job and don’t try to be too good. The message that citizens will take care and start building things is much more dangerous. Better to outrage and keep them on their toes, make their life tough and make sure they are no where to hide,’ advised an individual.