vCustomer looking for acquisition to add 1,200 employees
Customer care and technical support solutions company vCustomer Corporation is looking at an acquisition to strengthen its domestic operations, a top company official said.
By PTI |
MUMBAI: Customer care and technical support solutions company vCustomer Corporation is looking at an acquisition to strengthen its domestic operations, a top company official said.
Confident of the domestic demand for business process outsourcing, vCustomer will add 1,200 people to its existing strength of 3,800 by the end of next fiscal.
"We will continue to grow domestically, we are also looking at inorganic growth," vCustomer CEO Sanjay Kumar told the media.
The company is looking at acquiring firms with a telecom or financial services concentration.
"We are looking for the best opportunity in the telecom and BFSI sector,a right partner," he added.
vCusomter, which recently opened its new facility in Navi Mumbai, is also on a hiring spree.
"We have about 3,800 people in Delhi, Pune and Mumbai and we are adding about 100 people a month. We will add at least 1,200 people by next fiscal," Kumar said.
He said that with large IT infrastructure planned by the Central government, there were at least half a dozen big opportunities.
The company recently found a place in the top 10 contact centres in Global Services 100 Survey of 2008.
On the impact of a possible US slowdown, Kumar said the clients were negotiating on how to scale the operations without scaling the IT budgets.
"With slowdown in the US, the emphasis is more towards technology than people," he said.
Confident of the domestic demand for business process outsourcing, vCustomer will add 1,200 people to its existing strength of 3,800 by the end of next fiscal.
"We will continue to grow domestically, we are also looking at inorganic growth," vCustomer CEO Sanjay Kumar told the media.
The company is looking at acquiring firms with a telecom or financial services concentration.
"We are looking for the best opportunity in the telecom and BFSI sector,a right partner," he added.
vCusomter, which recently opened its new facility in Navi Mumbai, is also on a hiring spree.
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"We have about 3,800 people in Delhi, Pune and Mumbai and we are adding about 100 people a month. We will add at least 1,200 people by next fiscal," Kumar said.
He said that with large IT infrastructure planned by the Central government, there were at least half a dozen big opportunities.
The company recently found a place in the top 10 contact centres in Global Services 100 Survey of 2008.
On the impact of a possible US slowdown, Kumar said the clients were negotiating on how to scale the operations without scaling the IT budgets.
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"With slowdown in the US, the emphasis is more towards technology than people," he said.
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