Mumbai local train services delayed after technical glitch at Borivali station; Metro runs extra services

Local train services on the Western Railway network in Mumbai faced significant disruptions on Monday morning. The cause of the disruption was identified as a technical issue resulting from a cut cable at Borivali station, one of the busiest stations in north Mumbai. Extra Metro services were operated to handle the rush of passengers due to delayed local train services on the Western Railway (WR) network, officials told PTI.

Normally, 21 train sets are operated during peak hours, but on Monday, 24 were in service, the official said, adding that Mumbai Metropolitan Region Development Authority's (MMRDA) Metropolitan Commissioner Dr Sanjay Mukherjee has instructed them to run extra services to alleviate the rush.

Metro Line 2A (between Dahisar and Andheri West) and Line 7 (between Dahisar and Andheri East) witnessed significant increase in overcrowding at Borivali, Kurar and Rashtriya Udyan stations, the official said.


Impact on Commuters
Suburban trains could not operate from platforms 1 and 2 at Borivali station due to the cable cut, rendering some track-changing points non-operational. Western Railway officials stated that trains were instead being operated from the remaining platforms, 3 to 8, to manage the flow of commuters.


Restoration Efforts
The affected points, including points 107/108, 111/112, and 131/132, were being clamped, and restoration work was prioritized to restore normalcy. The Western Railway, which operates over 1,300 suburban services daily and serves around 30 lakh commuters, assured passengers that efforts were being made to resolve the issue promptly.

Delays and Inconvenience
Due to the technical snag, train services on the Western line were running 15-20 minutes late. The Divisional Railway Manager (DRM) of Western Railway addressed passengers via social media, stating, "Passenger kindly note. Due to a technical failure at Borivali station, all slow suburban trains are running late by 15 to 20 minutes. The inconvenience caused to passengers is deeply regretted."


Ongoing Monitoring
Western Railway officials continue to monitor the situation closely, working on priority to ensure that regular train services resume as soon as possible. Passengers have been advised to stay updated through official channels for further information.

The Western Railway daily operates more than 1,300 suburban services and around 30 lakh commuters travel on its network, spread between Churchgate in south Mumbai and Dahanu in neighbouring Palghar district.