IRCTC cracks down on errant e-catering entities

New Delhi: Indian Railway Catering and Tourism Corporation has launched a coordinated drive to permanently dismantle unauthorized e-catering entities operating across the Indian Railways network.

A company statement said these entities source meals from unregulated eateries that bypass hygiene guidelines. “This includes the preparation of food in unsanitary conditions and non-compliance with mandatory medical screenings for delivery staff and kitchen workers,” an IRCTC statement said, adding they also pose financial and cyber security threats.

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The railway public sector undertaking listed 14 websites as non-compliant operators and said legal proceedings have been initiated. It also advised passengers to exclusively book their transit meals through the official IRCTC E-Catering Website, the official Food on Track mobile application, or through IRCTC Authorised e-Catering Food Aggregators.